Colmena
Field Service
Colmena
Field Service
Challenge
Organizations with field workforce attending multiple facilities and driving company vehicles like: oil & gas, telecom, and utilities companies usually have difficulties to keep their workforce informed, trained, and well supplied. It results in a low efficiency and poor customer satisfaction.
Solution
An easy and friendly OneStopShop app integrated through Apis with all the necessary backend system.
Features
Colmena provides a wide library of features, modules, and Api integrations. The suggested configuration for this solution includes:
Engagement
Colmena invites workers to be part of a strong community by newsfeeds, contests and social functionalities.
Collaboration
Colmena messaging allows users to create groups, share media, documents, locations and audios.
Supplies
Just in one click, the workers can require any tool, material and supply that they need.
Expenses
It makes easier for users to fill their expenses, get approvement and refund with an smooth ERP integration.
Help Desk
A flexible ticketing system with multiple forms and flows, integrated with the customer backend.
HR Services
It allows the users to access their HR profile information, including payroll recipes.
Training
It is a powerful tool that improves the employee´s development, saving time and money.
KPIs
It is a quick access to individual and team performance indicators, making easier for workers to reach their goals.
Rewards
Colmena encourages employees by redeeming points for platform engagement and performance.
Results
%
Increase In PROductivity
%
Digital Adoption
%
TRAINING ENGAGEMENT
%
INCREASE IN NPS
Start building your digital culture
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